Policies

Products

Our products are CRUELTY FREE and VEGAN unless stated otherwise in the description for that product.

Payment
Love Luxe Beauty accepts PayPal.

No order cancellations. Please make sure you are content with your purchase before placing your order.

No order changes once it is placed. If you need to add to an order, please make a new transaction.

Handmade items are created by hand so items may appear slightly different than a previous purchase or than pictured.

 

Shipping
We ship Monday-Friday only, with the exception of holidays.

PROCESSING TIME – 3-10 business days. We make each product to order, so your order could take up to 10 business days. Custom palettes can take up to a week longer.

U.S. FIRST CLASS shipping – 2-3 business days.

U.S. PRIORITY shipping – 1-3 business days.

Shipping time during the holidays usually takes longer. Expect delays. Once items are shipped, shipping times are out of Love Luxe Beauty’s control.

International customers are responsible for any customs fees.

Love Luxe Beauty is not responsible for packages sent to the wrong address due to the address provided being incorrect. If the package is returned it may be subject to additional shipping fees. We cannot change a shipping address once the order is placed. We can cancel the order and you may reorder.

Packages marked as “Delivered” by the USPS and claimed not to be received are not the responsibility of Love Luxe Beauty and must be taken up with your local Post Office.

 

Refunds and Exchanges 

If you receive a damaged product, email us with photos of the product(s) within 5 days of receiving your package and we will send replacement(s). We cannot replace damaged items without photos. Limited Edition products will not be replaced if they are no longer in stock. You will receive a refund or store credit. If you are not satisfied with a product, you must pay the return shipping costs. We do not provide free returns.

 

Love Luxe Beauty

303 JTK RD

Shirley, AR 72153

 

Email Customer Care (LLBcustomerservice@yahoo.com) within 10 days of arrival, if you have received a product that doesn’t meet or exceed your expectations.

 

Contact Us

For other questions or concerns, email

loveluxebeauty@yahoo.com

 

Aditional Information 
Love Luxe Beauty is not responsible for any allergic reaction due to the use of our products. All ingredients are listed in the description of each item.

All of our product ingredients are U.S. FDA approved. Cosmetic glitter is not approved for the eye area in all countries.

By ordering, you are agreeing that you have read and understood all of Love Luxe Beauty’s policies.